Frequently Asked Questions
Yes. After you buy an eBook from my website shop you’ll be emailed a link to download the book. Do not use your kindle email – these do not work.
When you click on the link that has been emailed to you, you’ll be invited to download the eBook format of your choice, with instructions about how to do so.
If you get stuck or have questions about how to do this, please email help@bookfunnel.com.
BookFunnel is a company that ensures secure delivery of eBooks and audiobooks to readers for authors.
eBooks are delivered in mobi (for Kindle) or ePub (for everything else) formats, and audiobooks can be listened to on BookFunnel’s own free app that you can download here for Android and iOS: https://bookfunnel.com/help/app/
Email help@bookfunnel.com with a note of the email address you used to buy the book and they’ll send you a replacement link.
No, Amazon gift cards can only be accepted by Amazon on its online stores.
If you want to use an Amazon gift card to buy my books, you can follow the Amazon links that appear on each Book page so you can shop at Amazon instead.
Yes, you can pay using your bank card via Stripe Google Pay or Apple Pay.
Yes, you can get legal free copies of my books from libraries worldwide in eBook, print, large print or audiobook. Library apps such as BorrowBox, Hoopla or Libby stock my books, and if you want your local library to stock the print books you can download this order form to give to them: https://www.rachelamphlett.com/library-form/
Absolutely. Simply look for the “Read a sample” link on any book page, or click here for the audiobook samples of all my books: https://www.rachelamphlett.com/audiobooks/
These are illegal copies that have been stolen from me, and it also illegal to download them. (They are also often a way that scammers obtain your personal details so please don’t click on them.)
If you would like legal free copies of my books, you can borrow them in eBook or audiobook from a library or library app such as BorrowBox, Hoopla or Libby. My books are also available from libraries in print and large print.